Introduction
u7u A trusted online gaming platform in Bangladesh where your privacy is our top priority. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we keep it secure.
We believe transparency is the foundation of trust. This document contains no hidden terms — everything is stated in plain language. u7uBy using any of 's services, you are considered to have agreed to this Privacy Policy. You may, however, contact us at any time with questions about your data.
This policy has been developed in accordance with the GDPR international data protection framework and is aligned with applicable data protection laws in Bangladesh.
What data we collect
u7u We only collect data that is genuinely needed to provide our services, verify your identity, and improve your experience. We never collect unnecessary information. The table below provides a full breakdown of the data we collect:
| Type of Information | Example | Purpose |
|---|---|---|
| Identity | Name, date of birth, national ID number | Age & Identity Verification (KYC) |
| Contact | Email, mobile number | Account registration, notifications |
| Financial | Payment methods, transaction history | Deposit/Withdrawal Processing |
| Technical | IP address, device information, browser | Security, Fraud Prevention |
| Behavioral | Game history, login times, preferences | Personalized Experience |
| Cookies | Session tokens, preference settings | Improving Site Functionality |
How we collect data
u7u We collect information in three main ways. Each method is fully transparent and based on your consent:
- Directly from you: Information you provide directly during registration, when updating your profile, or when contacting support.
- Automatically: Technical data is collected through cookies, log files, and analytics tools when you use our platform.
- From Third Parties: Limited information received through payment processors or KYC verification providers — only where strictly necessary.
Why and How We Use Your Information
u7u Your data is used only for the specific purposes listed below. The legal basis for each use is clearly stated:
- To create, manage, and secure your account.
- To process financial transactions, including deposits and withdrawals.
- To complete age and identity verification (KYC).
- To detect and prevent fraud, money laundering, and suspicious activity.
- To provide customer support and help resolve your issues.
- To create a personalized gaming experience tailored to your preferences.
- To comply with applicable laws and the requirements of regulatory authorities.
- To improve platform functionality and enhance the user experience.
- To send you promotional messages and offers, with your consent.
We never sell your data to third parties for advertising purposes. You can opt out of marketing messages at any time.
Data Security Measures
u7u Industry-leading technology and processes are used to protect your data. Our security layers include:
- 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Firewall & DDoS Protection: Advanced technology to protect against cyberattacks.
- Encrypted database: All stored data is kept in encrypted form.
- Regular Security Audits: Periodic audits conducted by third-party experts.
- 24/7 Monitoring: Real-time detection system for suspicious activity.
- Restricted Access: Only authorized personnel can access specific data.
Cookie policy
u7u Cookies are used to enhance your browsing experience. They are small text files stored on your device. We use four types of cookies:
Essential cookies
Essential for the platform to function properly. Used for login sessions and security purposes.
Analytics Cookies
Collects platform usage statistics to help improve our services.
Preference Cookies
Remembers your language, theme, and preference settings so you don't have to reconfigure them each time.
Marketing Cookies
Used to show you relevant offers. You can turn this off at any time.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working correctly.
Data Retention Period
u7u Your data is retained only for as long as necessary. Data that is no longer needed is securely deleted.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account information | 5 years after account closure | Legal obligation |
| Transaction Records | 7 years | Financial regulatory requirements |
| KYC documents | 5 years after the end of the relationship | Compliance with AML regulations |
| Gaming Logs | 3 years | Dispute Resolution |
| Cookie data | Up to 1 year | Service Improvement |
| Marketing Preferences | Until opt-out | Your consent |
Your rights
u7uAs a user, you have certain important rights over your personal data. These rights are recognized under international data protection law:
Right to Access
To find out what data we hold about you, submit a request to support. You will receive a full report within 30 days.
Right to Rectification
If any of your information is incorrect or outdated, you can update it at any time through your profile or by contacting support.
Right to Erasure
Unless required by law, you may request that your data be deleted. We will act within 30 days.
Right to Restrict Processing
Under certain circumstances, you may request that we restrict the use of your information — for example, while a dispute about its accuracy is being resolved.
Right to Data Portability
You can request a copy of your data in a machine-readable format, or ask us to transfer it to another organization.
Right to object
You can object to marketing communications or profiling at any time. We will act on your request immediately.
Minor Protection
u7u Strictly not for anyone under 18. We do not collect data from or provide services to minors.
- Age verification is mandatory at the time of registration.
- Age is verified through the KYC process.
- Any account identified as belonging to a minor will be closed immediately.
- Any data collected from a minor by mistake will be deleted without delay.
Policy Changes
u7u This Privacy Policy may be updated from time to time. When changes are made, we will:
- We will update the "Last Updated" date at the top of the page.
- If significant changes are made, we will send a notification via email or through the platform.
- Continued use of the platform after changes take effect will be considered your acceptance of the updated policy.
- If you do not agree to the updated policy, you may request to close your account.
Contact Us
For any questions about our Privacy Policy or to exercise your rights, please contact our data protection team:
For more general questions, visit our FAQ page View or Responsible Gaming Visit the page.
Our approach to privacy goes well beyond industry standards — we are genuinely committed to protecting you.
Zero Data Sale Policy
U7u never sells your personal data to third parties — this is a core commitment with no exceptions.
Full Transparency in English
Written in plain English instead of complex legal language — you'll know exactly where your data goes and why.
Your data, your control
View, correct, or delete — you have full control over your data at any time. Submit a request whenever you need.
Industry-Leading Encryption
Every data transfer is secured with 256-bit SSL. Bank-grade security technology is used throughout.
Minimal Data Retention
We do not retain data longer than necessary. Once the specified period expires, it is automatically and securely deleted.
Adhering to GDPR standards
The highest international data protection standards are upheld and regularly verified through third-party audits.
Game With Peace of Mind
Your privacy is protected, your data is secure. Join u7u for a world-class gaming experience — with complete peace of mind.